Your meals for each week are delivered in two batches – Sunday evening and on Wednesday evening.
At Eat Train Live, we understand that sometimes things come up! If you are on a weekly subscription for meals and wish to cancel or put a hold on your plan, simply send us an email by Thursday at 6:00pm to ensure that your payment isn’t processed. As all our meals are prepared fresh to order (and we hate wasting food!), any cancellations or hold requests sent after 6:00pm on Thursday will be processed the following week.
We are committed to providing you with great service and quality products. Our fresh ingredients are ordered upon payment. As such, if you fail to cancel/hold your subscription or do not pick up your meals, unfortunately, refunds cannot be issued.
Food & Meals
Microwave: Meals are cooked and conveniently packaged in microwave-safe containers – simply heat and enjoy. To heat meals in microwave, lift one side of the lid and heat for 60-90 seconds (timing may vary depending on your microwave).
If your meals contain additional packaged sauces and sides or fruit, ensure that you remove these items prior to heating.
If you are not sure if we deliver to your area, please email firstname.lastname@example.org or call us for clarification.
|Delivery #1||Sunday between 5PM-10PM|
|Delivery #2||Wednesday between 5PM-10:30 PM|
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